Deleting Your Credit Card on File

Upon successful payment for an election, the card details used to make a payment are automatically saved by our payment processor, Stripe. This allows you to have a card on file, making the payment process quicker and easier the next time you go to pay.

If you would like to remove your card on file:

  1. When logged into your ElectionBuddy account, go to the top-level menu and access "Billing" from the list of options that appears under the "Hi (your name)" option:
  2. Details about your billing account will be displayed. If you have a credit card on file, an orange banner will be present below those details. The banner will contain a brief summary about your card on file.
  3. Below the banner will be a link stating, "Delete Credit Card". Clicking on this link will delete your card on file.

To add a new card on file, simply make a payment with a new credit card.

Still need help? Contact Us Contact Us