All Collections
ElectionBuddy Account & Billing
Updating or Changing Account Information
Updating or Changing Account Information

Changing the name, email, or password on your ElectionBuddy account

WayneW avatar
Written by WayneW
Updated over a week ago

ElectionBuddy understands that the administrator in charge of vote management can change from year to year. To ease the process of handing over an account, you are able to update the account and profile-specific information.

Changing Your Account Information

To change your account information, select My Profile from your Account menu.

Updating Your Name, Email, or Job Title/Role

  • Make any required changes on the Edit Profile screen

  • Enter your Current Password and click Update.

Changing Your Password

  • Enter the new password in the New Password field

  • Repeat the password in the Confirm New Password field.

  • Select Update to complete the changes

Changing Your Billing Email Address

When changing the email associated with your ElectionBuddy account, the billing email does not automatically update.

  • Click on the messenger feature located in the bottom right of the support article to send us a message to complete the request on your behalf.

Cancelling Your Account

Ensure that you have everything you need from your account before you cancel it, as accounts are unable to be recovered, including votes or results associated with the account, once deleted.

To cancel your account, select the Cancel my Account link. You will be prompted to confirm the cancellation.

For any questions, please send us a chat using our Buddy Messenger in the bottom right of the screen.

Did this answer your question?