Spoiling a ballot is used to:
Delete a submitted ballot and remove it from the results of the vote
Remove an access key before a voter has submitted their ballot
Spoiling a ballot is useful when:
You mistakenly added a member to your voter list who isn't actually eligible to vote
A voter becomes ineligible to vote (e.g., they leave your organization during the vote)
Important Things to Know
Once a ballot is spoiled, it can't be unspoiled or reactivated.
Please be aware of how many ballots have been cast as spoiling the final uncast ballot of a vote will close the vote and prevent it from being re-opened. Please check with your organization's rules and the governing bylaws should this situation occur.
Spoiling a Ballot
To spoil a ballot:
Go to the Results page
Search for the ballot you want to spoil by:
reviewing the voter list
searching with the voter's email address, mobile phone number, or ballot identifier
Select the box next to the appropriate voter
Select Spoil Ballot from the Actions dropdown menu:
The Spoil Ballot window will open; enter your reason for spoiling the ballot in the Reason text box:
Select Spoil to spoil the ballot
Audit Trail for Spoiled Ballots
To maintain the integrity of your vote, spoiled ballots are marked as spoiled on the voter list to provide an audit trail in your results.
Disqualify, Revote, Void