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Managing the Vote
Surfacing an Access Key
Surfacing an Access Key

Manually provide a voter their voting credentials

WayneW avatar
Written by WayneW
Updated over a week ago

Surfacing a voter's access key is a way to view that voter's unique 16-digit key in a high-integrity vote. You would want to surface your Voter's Access Key if they have not received their email notice, for example, or if you want to cast a vote on behalf of a voter who cannot access a computer.

To surface and share an access key:

  • Click on your Vote in the Dashboard to be brought to that vote's "Results" page.

  • Find the associated voter by entering their email address into the search box of the voter list (you can also search by their ballot ID/SMS/Name/Postal address if using those features)

  • Please note, that if the voter has contact information already entered, this information cannot be updated once their key is surfaced.

  • To surface the access key, select the checkbox associated with the voter whose access key you'd like to surface, and then from the drop-down menu that appears, click on the "Show Access Key" link:

  • Share the access key with the voter by emailing it to them with your own email program, or phoning the voter and sharing the access key - you just want to do this in a confidential manner.

  • Direct them to From there, they will see the screen below, prompting them to enter their access key:

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