You can re-open a closed scheduled vote within seven days, which allows your voters to continue voting until the new end date without requiring new access keys.
To re-open your vote:
go to the Results page
select Reopen Vote from the Actions dropdown menu:
the Edit window will open; edit the end time to meet your needs
select Confirm to re-open your vote
Important to note:
While a vote can be re-opened within 7 days of its closing when using the Schedule Start and End time, if your vote uses the Manual Start option, the window of time to re-open will elapse 60 minutes after the vote has started.
If the vote closes and would like to re-open it, you may do so but only within that 60 minute window.
Notices are not resent when re-opening a vote. Please contact your voters to inform them of the re-opened vote or send a reminder through ElectionBuddy.
For any questions, please send us a chat using our Buddy Messenger in the bottom right of the screen.