The "Mind Blank" page, also known as a 404 error, is usually due to a miscommunication between your web browser and ElectionBuddy's server. They can also occur when the URL being opened is not the correct URL or is temporarily unavailable.

Try using one of the following options to solve the issue:

  • refresh your browser page

  • close your browser window and reopen it

  • ​open a different browser application (e.g., if you’re using Chrome, switch to Internet Explorer, Firefox, Microsoft Edge, etc.)

  • use an incognito or private browser window

  • confirm the URL doesn't have spaces or line breaks, or additional characters

  • use a different device (e.g., if you’re using a computer, switch to a mobile phone or tablet)

If none of these solutions work, please contact us and we will try to help further.

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