Accessing Your Ballot

A voters guide on notices and voting credentials

RyanN avatar
Written by RyanN
Updated over a week ago

Whether you have voted with ElectionBuddy before, or are voting for the first time, the process is quick and easy! You should have received a notice to vote from ElectionBuddy by Email, SMS (text), Printed, or Postal Mail. Alternatively, your administrator may have emailed, mailed, printed, or hand-delivered a notice to you.

If the vote has started and you haven't received a notice, please check your email junk or spam folder for emails from invitations@mail.electionbuddy.com. If you are still unable to locate your Notice or Access Key, please contact your administrator. If you don't know who your administrator is, please reach out to ElectionBuddy and we can try to assist.

What is a Notice

Notices are your invitation to participate in the vote. The notices can contain the following information needed to access your ballot and cast your vote, or to contact your administrator.

  • Administrator’s Contact Information

  • Voting Credentials

  • Link to Access Ballot and Cast Your Vote

  • Printed Notices may include a QR Code

  • Postal Notices may include a Paper Ballot

What are Access Keys/Credentials

To access your specific ballot, you will need to use the Access Keys (credentials) contained in the notice you received or have been provided to you by the administrator. Access Keys can be one of the following. These Access Keys are unique to each voter, and can only be used once.

  • 16 Digit Alpha-Numeric Key - ElectionBuddy creates a unique link per voter, with a random and secret access key for each voter. This is the Access Key used to access your ballot. They are single-use and unique to each voter.

  • Access Key and Password - The administrator creates a shared link specific to their vote and creates a unique Access Key and Password for each voter. This is the Access Key and Password that are used to access your ballot. They are single-use and unique to each voter.

Locating Access Keys/Credentials in the Notice

The ballot access information required to cast your vote will be found within the body of all notice types. These examples show the 16 Digit Alpha-Numeric Access Key generated by ElecitonBuddy. If the administrators assigned Access Key and Passwords they will be founding the same area of the notices as shown below.

Email Notices

SMS (text) Notices

Printed and Postal Notices

For additional information and assistance, please also see Voter FAQs.

If you are unable to locate your Notice or Access Key, please contact your administrator. If you don't know who your administrator is, please reach out to ElectionBuddy using our messenger in the bottom right of the screen and we can try to assist.

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